TERMS AND CONDITIONS


Last updated: 04/21/2026


Welcome to the official website of artist Henry WoodWallArt, based in San Francisco. By accessing this site, you agree to the following terms and conditions.


1. General Information


This website is operated by Henry WoodWallArt, an artist specializing in Wood Wall Art. All sales are conducted from San Francisco, California, USA.


2. Intellectual Property


All artwork, images, designs, and content are the exclusive property of Henry WoodWallArt.


  • No reproduction or distribution without written permission.

  • Purchasing artwork does not transfer copyright ownership.


3. Artwork and Availability


  • All pieces are original and handmade unless stated otherwise.

  • Slight variations may occur due to handcrafted nature.

  • Availability is subject to change without notice.


4. Pricing and Payment


  • Prices are listed in USD.

  • Payment is arranged directly (Payment Upon Request).

  • Orders are confirmed once payment is received.


5. Purchase Process


  1. Customer submits inquiry via form or email.

  2. Availability and details are confirmed.

  3. Payment method is agreed upon.

  4. Shipping or delivery is arranged.


6. Shipping


  • Domestic and international shipping available.

  • Shipping costs vary by location.

  • We are not responsible for delays caused by carriers or customs.


7. Returns and Refunds


  • All sales are final unless the item arrives damaged.

  • Damage must be reported within 48 hours with proof.

  • Cases are reviewed individually.


8. Custom Artwork


  • Client approval is required before production.

  • No changes after production begins.

  • Custom pieces are non-refundable.


9. Website Use


Users agree not to:


  • Use the site for illegal purposes

  • Copy or misuse content

  • Attempt to breach security


10. Limitation of Liability

Henry WoodWallArt is not liable for:


  • Indirect or incidental damages

  • Minor differences between digital images and physical artwork

  • Website technical issues


11. Privacy

Customer information is used only for:


  • Order processing

  • Communication

  • Service improvement


No data will be shared without consent, except as required by law in California.


12. Governing Law


These terms are governed by the laws of the State of California, USA.


13. Contact

Email: info@henrywoodwallart.com

Location: San Francisco, California

PRIVACY POLICY


Last updated: 04/21/2026


This Privacy Policy explains how Henry WoodWallArt, based in San Francisco, collects, uses, and protects your personal information.


1. Information We Collect


We may collect:


  • Full name

  • Email address

  • Phone number

  • Shipping address (if applicable)

  • Information submitted through forms

  • Technical data (IP address, browser, device, cookies)


2. How We Use Information


We use your information to:


  • Process orders or inquiries

  • Respond to messages

  • Send service-related communications

  • Improve user experience

  • Comply with legal obligations


3. Information Sharing


  • We do not sell personal data.

  • We may share information with:

  • Service providers (payments, shipping)

  • Legal authorities if required

  • Technology platforms necessary to operate the website


4. Cookies


We may use cookies to:


  • Analyze traffic

  • Improve functionality

  • Store user preferences


Users may disable cookies in their browser settings.


5. California Privacy Rights (CCPA/CPRA)


If you are a resident of California, you have the right to:


  • Request access to your personal data

  • Request deletion of your data

  • Request correction of inaccurate data

  • Know what data is collected and how it is used

  • Not be discriminated against for exercising your rights

  • To exercise your rights, contact: info@henrywoodwallart.com


6. GDPR Rights (EU Users)


If you are located in the European Union, you have the right to:


  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Legal basis for processing:

  • User consent

  • Contract fulfillment

  • Legal obligations


7. Data Security


We implement reasonable security measures but cannot guarantee absolute security.


8. Data Retention

We retain personal data only as long as necessary for:

  • Business purposes

  • Legal compliance


9. Third-Party Links


We are not responsible for the privacy practices of third-party websites.


10. Changes to This Policy

We may update this policy at any time. Updates will be posted on this page.


11. Contact


For privacy-related inquiries:


Email: info@henrywoodwallart.com

Location: San Francisco, California

REFUND POLICY


Last updated: 04/21/2026


At Henry WoodWallArt, each piece is handcrafted and considered unique. Due to the nature of artwork, the following policy applies:


1. All sales are final


  • No returns or refunds are accepted after purchase.

  • This applies to original and custom artwork.


2. Damaged items during shipping


If your artwork arrives damaged:


  • You must notify us within 48 hours of delivery.

  • Provide photographic evidence of the damage and packaging.

  • Each case will be reviewed individually.


Depending on the situation, we may offer:


  • Replacement (if available)

  • Repair

  • Partial or full refund


3. Custom artwork


  • Custom pieces are non-refundable under any circumstances.

  • Client approval is required before production begins.


4. Cancellations


  • Orders can only be canceled before payment is made.

  • Once payment is confirmed, the order cannot be canceled.


5. Shipping issues


We are not responsible for:


  • Carrier delays

  • Customs fees or taxes

  • Failed deliveries due to incorrect customer information



6. Contact


To report an issue:


Email: info@henrywoodwallart.com

Location: San Francisco, California